Training & Support For Our Customers

Comprehensive Customer Support Services

Mybiz.lk not only provides clients with innovative software solutions but also offers a range of additional vital services, such as,

To get the maximum benefit from a software system, you also need access to your previous data. This helps in analyzing your business more effectively. We will always consult with you and assist in migrating your existing data to the new system.

We gladly host our specialized applications for you on reliable servers. With our hosting solutions, your team no longer needs to worry about backups or system requirements for ERP applications and websites. We provide full support in all of these areas.

We specialize in analyzing customer requirements and delivering solutions tailored to their needs. Our development approach varies based on project timelines and compatibility with your organization.

Software system maintenance is another key area we specialize in. Your system may require changes, improvements, and upgrades due to the dynamic nature of your business. That's why we're always here to support our customers with all maintenance-related tasks.

Training and Support - Training is a vital part of successfully adopting a new system. We offer a variety of training and customer support approaches to ensure smooth implementation and ongoing usability:
1. Continuous training throughtout the implementation period
2. Hands-on system training prior to the live run
3. 24 X 7 support via phone ( Hotline +94 777 721 122 ) / chat support / Whatsapp
4. On-site visits within 2 hrs ( or sooner ) for urgent support needs
5. Interactive live cloud-based support

System Updating is a cumbersome but necessary task, for many companies
As soon as a new program update is available, our team will contact you , explain about the update and will update the system for you. After completion, you will receive a message with comprehensive information about all the changes.